Coronavirus

COVID-19

Auto Experts COVID-19

Changes to some of our Business Procedures

We have had to stop offering our shuttle service for dropping people to work or home. This is due to the distancing rules that the Government have recommended.

Please be informed that when you drop your vehicle into us we have put distancing and sanitation procedures in place.

We can offer a FREE collection and delivery service. We can pick your vehicle up and return it back at the end of the day.

The ever-changing situation with COVID-19 may result in customers having to work from home.  We appreciate that households could end up in a quarantine situation or in a period of self-isolation.

Auto Experts are here to support

If you are feeling the effects of the corona virus Covid-19. We have extended our pick up and vehicle delivery service. This means that not like before when we would only pick up and deliver if you was having an MOT and Service. We have opened this service with regards simply just having an MOT. Our only restriction is that we will only offer this service within the Medway area. We are trying to ensure that your vehicle can stay road worthy. If close contact with our staff is your concern? It can easily be avoided, please ring us to discuss the various options that are available.

We are mindful that being without your vehicle can be a cause for concern. So, should you wish to schedule any necessary works on your vehicle. Why not take advantage of any quarantined situation you might find yourself in. Please do not hesitate in contacting us and we will do our best to book for a mutually convenient date.

We remind you that payment for completed works can be made over the phone by credit or debit card. We do not want you to feel that you need to go to the bank to withdraw cash to pay for any work we carry out. If you prefer, we have a second credit card terminal that works with GPS that we can bring to you when we return your vehicle.

Alternatively, we can supply our bank details so that you can pay directly into our bank, or you can pay by cheque or cash.

Furthermore, if you have specific requirements that you need to discuss in more detail, please contact us directly on 01634 851451

We hope to hear from you at some time in the future and that you and your families stay healthy.

Ray and all the team at Auto Experts

 

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